Legal

Privacy Policy

Effective Date: February 5, 2025 · Last Updated: May 25, 2026

Butler & Associates Construction, Inc. ("we," "our," or "us") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, forms, communications, and services.

We are headquartered in Huntsville, Alabama and operate in compliance with applicable U.S. federal and Alabama state privacy laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and E-SIGN Act.

1. Information We Collect

Personal information you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number (including mobile number for SMS)
• Property or job site address
• Project details submitted via website forms, phone calls, text messages, or in-person consultations

Non-personal information collected automatically when you visit our website:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and navigation path
• Time spent on the site
• Referring URL

2. Use of Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as your IP address, device information, and browsing behavior. This information helps us improve website performance and user experience.

Google Analytics may place cookies on your browser. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not merge personally identifiable information with website usage data collected via analytics tools.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide requested information
• Prepare estimates, proposals, and project documentation
• Schedule site visits, consultations, and project milestones
• Send appointment confirmations, reminders, and project updates via email, SMS, or phone
• Send marketing or promotional content about our services (you may opt out at any time)
• Process payments and manage project billing
• Improve our website, services, and overall client experience
• Comply with legal obligations

4. SMS and Text Messaging

By providing your mobile phone number on our website, in person, over the phone, via keyword, QR code, or any other sign-up method, and by submitting any form that references SMS or text communication, you consent to receive recurring automated and non-automated text messages from Butler & Associates Construction, Inc. at the number you provide.

Consent is not a condition of purchase. Your consent constitutes your electronic signature under the Telephone Consumer Protection Act (TCPA) and E-SIGN Act.

Message types may include: marketing and promotional content, appointment confirmations and reminders, project updates and scheduling changes, service notices, and account-related alerts.

Message frequency varies based on your project status and communication preferences. Message and data rates may apply. Check your mobile plan for details.

To opt out: Reply STOP to any text message at any time. You may receive a final confirmation message. No further marketing texts will be sent unless you re-opt-in. You may also opt out by contacting us directly (see Section 9).

For help: Reply HELP to any text message or contact us using the information in Section 9.

You must be the account holder or have the account holder's permission to enroll a mobile number. You agree to provide a valid mobile number and to notify us promptly if your number changes or is reassigned.

Delivery of messages is subject to effective transmission from your wireless carrier and is outside our control. Carriers are not liable for delayed or undelivered messages.

5. Email Marketing

By providing your email address, you may receive periodic emails from Butler & Associates Construction, Inc. including project updates, promotional offers, seasonal content, and company news.

Every marketing email includes an unsubscribe link at the bottom. You may opt out at any time by clicking unsubscribe or by contacting us directly. We comply with the CAN-SPAM Act and will honor all opt-out requests promptly.

Transactional emails related to active projects (invoices, receipts, scheduling confirmations, contract documents) are not subject to marketing opt-out and will continue to be sent as necessary for the performance of our services.

6. Sharing of Information

We do not sell your personal information. We may share data with:

• Licensed subcontractors directly involved in the execution of your project
• Third-party service providers including CRM platforms, website hosting, payment processors, email marketing tools, and SMS messaging platforms
• Analytics providers (e.g., Google Analytics) for website performance purposes
• Legal or regulatory authorities when required by law

All service providers are required to maintain confidentiality and adequate data security standards.

SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

7. Data Security

We implement reasonable physical, administrative, and technical measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Regardless of your state of residence, you may:

• Request access to the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of promotional emails by clicking unsubscribe in any email
• Opt out of SMS marketing by replying STOP to any text message
• Opt out of phone-based marketing by requesting removal during any call

To submit a privacy request, contact us using the information in Section 9. We will respond within a reasonable timeframe.

9. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

11. Policy Changes

We may update this Privacy Policy periodically. Revisions will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.